Warranty Policy
6-Month
Manufacturer
Warranty
Every AllVibe Fitness product is backed by a 6-month manufacturer warranty — because we build equipment to last, and we stand behind every unit we sell.
6-Month Coverage
Full manufacturer warranty begins on the date your order is delivered.
Free Repair or Replace
Defective items are repaired or replaced at no cost to you — no questions asked.
Fast WhatsApp Response
Send us a message about your warranty claim and we'll respond quickly to sort it out.
Warranty Coverage
AllVibe Fitness warrants that all products sold are free from defects in materials and workmanship under normal household use for a period of 6 months from the date of delivery. This is a fixed warranty period — there is no extended warranty option.
If a covered defect arises within the warranty period, AllVibe Fitness will, at its sole discretion, repair the product or replace it with an equivalent model.
What Is Covered
- ✓Structural frame defects — welds, bends, cracks, or breaks under normal use
- ✓Motor and drive system failures (Walking Pad, Spinning Bike, Vibration Plate)
- ✓Electronic display and control panel malfunctions
- ✓Mechanical component failures including resistance systems, pedals, and hinges
- ✓Manufacturing defects in upholstery, grips, and padding
- ✓Any component confirmed defective by our team upon inspection
What Is Not Covered
- ✗Normal wear and tear, including friction pads, resistance bands, and belt surfaces
- ✗Cosmetic damage (scratches, dents) that does not affect functionality
- ✗Damage resulting from misuse, accident, or failure to follow assembly/safety instructions
- ✗Damage caused by use beyond stated weight or load limits
- ✗Products that have been modified, disassembled, or repaired by unauthorized parties
- ✗Damage caused by exposure to moisture, chemicals, or extreme temperatures
- ✗Consumable accessories (resistance bands, foam pads, batteries)
How to Make a Warranty Claim
Document the Issue
Take clear photos or a short video that shows the defect or malfunction. This helps our team diagnose the issue quickly.
Message Us on WhatsApp
Send us a WhatsApp message with your order details, a description of the issue, and your photos/video.
Receive Assessment
Our team will respond quickly with a resolution — whether that's a replacement part or a full product replacement.
Resolution Arranged
If a replacement is approved, we'll arrange delivery at no cost to you within the same delivery rules as a normal order.
Warranty Transfer
This warranty is non-transferable and applies only to the original purchaser. It is valid only for products purchased directly from AllVibe Fitness via WhatsApp.
Last Updated: July 2026. AllVibe Fitness reserves the right to update this warranty policy at any time. The warranty terms that apply to your purchase are those in effect on the date your order is placed.
Need to Make a Claim?
Message us on WhatsApp with your order details and we'll sort it out quickly.