Skip to main content

Legal

Privacy
Policy

Your privacy matters to us. This policy explains what data we collect, why we collect it, how we use it, and your rights.

Last updated: January 2025

1. Who We Are

AllVibe Fitness (“AllVibe,” “we,” “us,” or “our”) operates the website allvibefitness.com. We are committed to protecting the personal information you share with us when you browse our website, make a purchase, or contact our support team.

For privacy-related inquiries, contact us at: info@allvibefitness.com

2. Information We Collect

Information you provide directly:

  • Name, email address, and phone number when placing an order or contacting us
  • Shipping and billing address for order fulfillment
  • Payment information (processed securely — we do not store full card details)
  • Messages you send through our contact form or support email
  • Newsletter sign-up email address

Information collected automatically:

  • IP address and approximate geographic location (country/city)
  • Browser type, operating system, and device type
  • Pages visited, time spent, and navigation patterns (via cookies/analytics)
  • Referring URLs (how you arrived at our site)

3. How We Use Your Information

  • Processing and fulfilling your orders, including sending shipping confirmations and tracking
  • Responding to customer service inquiries and warranty claims
  • Sending transactional emails (order confirmation, shipping updates)
  • Sending marketing emails if you opted in (you can unsubscribe at any time)
  • Improving our website, products, and customer experience through analytics
  • Detecting and preventing fraud and unauthorized transactions
  • Complying with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Essential Cookies

Required for the website to function (e.g., session management). Cannot be disabled.

Analytics Cookies

Help us understand how visitors use our site (e.g., Google Analytics). Data is anonymized and aggregated.

Marketing Cookies

Used to show relevant ads on other platforms (e.g., Meta Pixel, Google Ads). You can opt out through your browser settings.

You can manage cookie preferences through your browser settings or by using cookie consent tools on our website.

5. How We Share Your Information

We do not sell your personal information. We share your data only in the following circumstances:

  • With shipping carriers to fulfill your order
  • With payment processors to process transactions
  • With email service providers to send transactional and marketing emails
  • With analytics providers (Google Analytics) in anonymized, aggregated form
  • With law enforcement or regulatory authorities if required by law
  • With successor entities in the event of a merger, acquisition, or asset sale

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law:

  • Order data: retained for 7 years for tax and legal compliance
  • Customer support communications: retained for 3 years
  • Marketing email lists: until you unsubscribe
  • Analytics data: retained in anonymized form for up to 26 months

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email
  • Data portability: Request your data in a portable format
  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@allvibefitness.com. We will respond within 30 days.

8. Security

We use industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing, and restricted internal access to customer data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated policy.

Questions about this policy? Email us at info@allvibefitness.com. We aim to respond within 2 business days.

Need Help?

Contact us with any privacy questions or requests.

Contact Us